The timeframe accounts for our daily route, which can be different every day, and accounts for any potential traffic. The actual time to your home will be determined by the route of the day, and we can only confirm closer to the date.
If you would like a specific delivery timing, we have an additional charge of $15 per delivery to arrange a separate courier for you.
To maintain hygiene and food safety, we kindly ask that tingkats be washed before returning whenever possible. This helps prevent food residue from fermenting while waiting for collection and allows us to maintain consistent quality standards across all deliveries.
We also check one more time when the tingkats come back to our premises to ensure cleanliness and compliance with hygiene standards.
As we are a small team, this helps us to focus on delivering the best food for you at the most reasonable cost. We truly appreciate your understanding and support.
Your meal package price includes a cleaning deposit that will be refunded if tingkats are all returned clean. Just a token of appreciation from us!
To begin your meals or activate your package, please place your order by the following cut-off times:
If you are starting with the lunch meal: Place your order or give us a heads up by 12:00 pm the day before the intended start date.
If you are starting with the dinner meal: Place your order or give us a heads up by 2:00 pm the day before the intended start date.
Orders made after these cut-off times will start on the next available day.
For smoother scheduling and to ensure timely preparation, a 2-day heads-up is always greatly appreciated, especially during peak periods.
If you need help planning your start date, feel free to message us anytime!
Delivery timing for Mama J’s Confinement food is 9.30 am-1.15 pm for lunch, 3.30 pm-7.15 pm for dinner DAILY, including on weekends and Public Holidays. For certain Public Holidays, if we are not operating, we will notify mummies 1 week ahead of time to ensure mummies have enough time to plan ahead.
Food is delivered hot/warm using Mama J’s Pink Thermal Tiffin Carrier, inside a thermal bag.
*Plastic containers will only be used for the trial meal and for mummie’s last meal with us.
We will deliver the meals to you, and collect back the tiffin carrier from the previous meal, a 1-1 exchange!
Yes, please do ask someone to help wash the tiffin carrier before returning to us!
(whispers) Psst, we are working towards making it more convenient for all mummies, so please bear with us!
We deliver islandwide without additional charges, except for areas that are generally in the city area, and areas far away from our kitchen in Bishan. This generally means the far north, far west, and far east. More specifically, they are the postal codes starting from 01-09, 61-76, 46-52, and 81.
The additional charges will be counted based on the address and the package. We may have discounts for the surcharge if you enquire via WhatsApp and let us know what package you would like.
No problem, send us a message on WhatsApp before 2pm to activate your package, and we will start the meals the following day for you.
Yes, we also sell gift cards, confinement cookbooks, and others, which make thoughtful gifts for new mamas or loved ones who may need extra nourishment and care.
